President’s Message and Principles

For many years, Daikin Group upholds three Core Values: Absolute Credibility, Enterprising Management and Harmonious Personal Relations. Based upon these Core Values, Daikin developed its Group Philosophy, which reflects the fundamental ideas regarding the establishment of our global group-wide Corporate Ethics. These Corporate Ethics are an expression of fundamental values and represent a framework for decision-making.

Daikin Europe Group ensures compliance with the Corporate Ethics and the applicable legislation through the description and implementation of company rules and procedures.

Our Corporate Ethics apply not only to all employees and directors, but also to all consultants, agents and other representatives retained by Daikin Europe and we request that all our business partners, including our customers, act in line with our Ethical Principles. 

Compliance with the Corporate Ethics is vital to maintain Daikin’s company and product image as a responsible corporate citizen, and to achieve our goal of being one of the best and most respected companies in the world. 

As employees, we must always be aware that every decision we make, everything we do, can affect the reputation of our company, and in turn, our own lives and livelihood. Every employee must, therefore, strive to maintain the high standards of our business ethics and personal integrity.

In the Daikin Europe Corporate Ethics Handbook, the following 12 ethical principles have been defined:

1. Securing legal compliance
2. Providing safe, high-quality products and services anticipating the future needs of our end-users
3. Conducting business operations based on the principles of fair competition
4. Practicing fair procurement by maintaining friendly yet challenging and competitive relations with suppliers
5. Respecting intellectual property and confidentiality of proprietary information
6. Timely and appropriate disclosing of corporate information
7. Being a company that aims to have minimal environmental impact
8. Ensuring the safety of our operations
9. Cultivating a dynamic workplace that fosters pride and enthusiasm in each employee
10. Protecting corporate assets
11. Practicing moderation in entertainment and gift exchanges
12. Maintaining a stern stance toward illegal, antisocial and unethical behavior

 Questions & Reporting Non-Compliance