How long is the warranty on my Daikin air purifier?
Daikin air purifiers purchased through the web shop are covered by a three-year warranty starting from the original purchase date.
The warranty covers manufacturing defects and product issues under normal residential use conditions.
For questions about your warranty coverage, please contact purificador@daikin.es.
How can I return an air purifier that I bought on the Daikin webshop and that is still covered by warranty?
If your Daikin air purifier is still covered by warranty and you believe there is a product issue, please contact purificador@daikin.es. To help us process your request more quickly, include:
Your order number
Proof of purchase
Product model number
A short description of the issue
Where can I buy a Daikin air purifier now?
Daikin air purifiers remain available through our network of authorized installers.
You can find a local installer or filter supplier here: Dealer locator | Daikin
An installer can also help you choose the right air purifier.
Where can I buy replacement filters for my air purifier?
Replacement filters for Daikin air purifiers are available through authorised installers.
Find a local installer or filter supplier here Dealer locator | Daikin
Using genuine replacement filters helps maintain air purification performance, filtration efficiency, and product lifespan.
I placed an order before the web shop closed. Will I still receive it?
Yes. Orders placed before the closure of the web shop will continue to be processed and shipped.
If you have questions about your delivery status, contact: purificador@daikin.es
In that email you can include the order number, the purchase confirmation, and your contact information so we can review the case.
I paid for an air purifier but have not received it. What should I do?
If your order has not arrived, please contact: purificador@daikin.es.
Please include your order number, proof of payment, and the email address used for the order.
Our support teams will investigate the issue and help provide an appropriate solution.
How do I get a refund for a returned product?
If you returned a product and are waiting for a refund, please contact purificador@daikin.es.
To help process your request efficiently, please provide:
your order number
return confirmation (if available)
purchase details
How should I maintain my Daikin air purifier?
Regular maintenance helps your air purifier perform efficiently and improves indoor air quality over time. Here are some simple ways to get the best results from your Daikin air purifier:
Replace filters when recommended: Daikin electrostatic HEPA filters are designed for long-term performance and may last up to 10 years depending on the model and usage conditions.
Position the unit correctly: Place the air purifier on a stable surface with enough space around it for airflow. Avoid placing it directly against walls or furniture.
Use the automatic mode: Many Daikin air purifiers automatically adjust airflow based on indoor air quality for efficient operation.
Clean the exterior regularly: Wipe the unit gently with a soft damp cloth to remove dust and dirt.
Keep airflow unobstructed: Avoid covering the unit or blocking air inlets and outlets.
Use quiet mode at night: Quiet mode can help maintain clean air while reducing noise during sleep.
Move the purifier where needed most: Air purifiers can be especially useful in bedrooms, living rooms, home offices, or spaces with pets.
If you cannot find the answer you are looking for, please contact purificador@daikin.es.