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Monitoring and Maintenance: Daikin360

It combines the latest technologies with excellent service to improve the efficiency and reliability of your system. Our engineers utilize the latest connectivity and monitoring technologies to provide you with the best specialized service, working alongside your facility’s staff to ensure the reliability of your system while improving its efficiency.

Let Daikin Service take care of the proper maintenance and monitoring of your HVAC system.

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Call us at 900 800 867

The Daikin360 Approach

For over a century, Daikin has led the HVAC industry, offering world-class systems and unmatched support. Thanks to advanced remote monitoring, our expert, factory-trained technicians provide proactive, uninterrupted service—from seasonal tune-ups and critical repairs to system diagnostics. Through written reports, scheduled site visits, and efficient start-up and shutdown procedures, we ensure that your building operates at peak efficiency. Backed by our extensive parts inventory, centralized distribution, and fleet of temporary solutions, Daikin Service is ready to keep your systems running smoothly—anytime, anywhere.

Remote Monitoring Services

We offer a variety of options for monitoring and managing your equipment and facilities. By recording and analyzing this information, you can ensure service availability and reliability, as well as improve the operational efficiency of your equipment.

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Remote Monitoring

From performance monitoring, predictive analytics, and data analysis to reducing the risks and costs of breakdowns, our Smart Grid is a cost-effective service designed to enhance the safety, uptime, and reliability of your facility.

Connectivity

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Why Should You Connect Your Equipment?

Control and monitor your equipment anytime, anywhere.
With our remote monitoring tools, you can control all your facilities remotely, access real-time operational data via the cloud, and obtain information about the performance of your units. This capability allows you to maximize uptime through alarm notifications, advanced prediction, and remote diagnostics. When service intervention is needed, it can be carried out quickly thanks to the information available on the cloud platforms. In addition, our cloud solutions integrate easily with your existing building management system, ensuring efficient and seamless operation.

Maximize the energy and cost efficiency of your operations.
Remote monitoring and scheduling allow you to manage your energy consumption and identify energy-saving opportunities. These platforms provide cost-effective energy control and monitoring for heating, ventilation, and air conditioning systems. You can make adjustments and run diagnostics remotely, reducing the need for on-site visits. This functionality ensures optimal performance while helping you meet your financial and environmental goals.

Achieve optimal performance and maximize the service life of your units. You’ll receive notifications of any alarms or potential issues, allowing you to make timely adjustments to settings. Additionally, you’ll benefit from remote software updates and advanced features such as leak detection, trend analysis, and Daikin’s remote support. These features ensure that your units operate efficiently and have a long service life.

The value of implementing our remote monitoring solutions.

  • Reliability

    Daikin’s remote monitoring provides 24/7 control and monitoring of your indoor climate, ensuring optimal comfort and user experience. Thanks to real-time monitoring and advanced predictive analytics, you’ll receive early alerts and suggestions for actions to keep the system running and proactively address potential issues.

  • Lower Costs

    Optimize performance and extend the service life of your Daikin systems. With Daikin’s remote monitoring solutions, you can easily integrate third-party equipment—such as lighting, fans, and pumps—into facility management systems.

  • Scalability

    Daikin's remote monitoring platforms are easy to implement and streamline operations across multiple facilities. You can easily access and control your HVAC equipment remotely, regardless of its location, which simplifies the setup of new installations.

  • Save Energy

    Daikin gives you comprehensive control over your energy consumption data and the performance of your HVAC equipment. By setting limits on temperature and energy demand, you can avoid extreme settings, influence user behavior, reduce energy costs, and lower your carbon footprint.

Key Benefits of Daikin's Remote Monitoring Solutions

  • Web Interfaces

    Web interfaces give you real-time access to the parameters of your Daikin equipment. Authorized technicians can remotely adjust setpoints as needed. These changes are securely transmitted to the unit and logged in the cloud, making it easy to review the history of actions whenever necessary.

  • Multi-Location Management

    The platforms’ web control panels provide you with a map view of all your facilities, summaries of all units at each location, and their status: online, offline, or in alarm. This includes units located in one or more countries. With a single click, you can navigate directly to any unit requiring attention, enabling rapid remote interventions and immediate action.

  • Scheduling

    From the control panel, you can set the setpoints and operating schedules for your units and easily adjust your building's climate control anytime, anywhere. In addition, you can define special days—such as holidays or days when the building is closed—to meet your company's needs.

  • Remote Diagnostics

    With up to 500 data points available, our experts can assist you throughout the entire lifespan of your units, whenever you need it. Depending on the service package you select, the Daikin team can provide you with operational reports, assessment reports, and recommendations to optimize the performance of your units. This ongoing support ensures that your systems operate at maximum efficiency

  • Air Quality

    With the integration of a Daikin IAQ sensor, you can monitor indoor air quality on our cloud platforms in real time, helping to identify areas for improvement. A dedicated dashboard with IAQ readings and reports is available

Discover our remote monitoring solutions

Logotipo de Daikin Cloud Plus

Daikin Cloud Plus
Designed primarily for VRV, Sky Air, air curtains, and ventilation products, this platform serves as a comprehensive facility monitoring and management solution. It can integrate lighting and other facility management systems for complete control of the location.

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Logotipo de Daikin on Site

Daikin on Site
Focused on our Applied product line, this multifunctional platform is specifically designed for chillers and air handling units. Its purpose is to serve as a collaboration tool for all parties involved in operation and maintenance, providing comprehensive control over the entire facility.

More Info

Maintenance

Maintenance Plans

To ensure that your equipment remains in optimal condition throughout its useful life, our maintenance service involves a specialist who not only checks that all components are functioning properly but also performs the necessary cleaning and adjustments. This regular care is vital for preventing unexpected breakdowns.

  • Our plans include preventive and predictive maintenance.
  • Our proactive approach focuses on periodic inspections and the immediate correction of minor issues before they become major problems.
  • Our predictive maintenance uses advanced diagnostics and data analysis to anticipate potential failures before they occur.
  • Both types of maintenance are supported by our specialized service technicians, who use only genuine Daikin parts.

If you want to take it a step further in extending the service life of your machine, we offer our predictive maintenance services. Predictive maintenance services anticipate failures before they occur to mitigate the risk of breakdowns.

Some of the specialized services we offer include:

  • Oil analysis
  • Water analysis
  • Coolant analysis
  • Vibration analysis
  • Thermographic analysis
  • Eddy current testing

For those with in-house maintenance capabilities, Daikin Service can also provide guidance to your team and be on hand to address more complex technical needs through predictive maintenance.

  • Descaling/Brushing
  • Cleaning the filter in indoor units (VRV only)
  • Mechanical inspection of the screw compressor/Overhaul
  • Maintenance of auxiliary equipment, such as pumps, cooling towers, etc. (turnkey projects only)

 

 

With our proactive maintenance services, we support you with experts, solutions, and proven-effective processes to ensure that customers receive the help they need from a trusted advisor. You can count on us for:

  • Priority scheduling for repairs
  • Diagnostic analysis within 48 hours
  • Technical support service
  • Visits during business hours
  • Visit reports and maintenance log
  • Discount on labor for repairs (contract ≥ 3 years)
  • Contingency plans

Daikin service technicians can perform all the essential maintenance your system needs to ensure your equipment operates at peak efficiency. From proper cleaning to software updates and necessary maintenance, our technicians will optimize your system to help extend the service life of your equipment. This includes:

  • Detection of fluorinated gas leaks and validation of the logbook
  • Annual preventive maintenance
  • Seasonal preventive maintenance
  • System diagnostics
  • Condenser cleaning
  • Air filter cleaning
  • Inspections and reports via Daikin on Site

Our proactive and predictive services can be complemented by an extended warranty for your equipment. You can choose to cover future repair costs—including both labor and replacement parts—caused by wear and tear. This will give you a clear picture of the total cost of ownership.

The “Total Peace of Mind” package can be supplemented with services that streamline any necessary service calls, such as:

  • Fast response times (<4 hours under certain circumstances)
  • On-site inventory
  • Priority access to rental equipment
  • Training for your staff
  • An on-site technician

If you run a business where uninterrupted uptime is critical, this package is for you, too.

It’s clear that this Daikin plan has you covered, so you can focus on your business and what you do best.

A system that works well starts with proper commissioning. That's why, at Daikin, we can handle this commissioning for you, or you can work with one of the many installers we've trained for this purpose.

Additional Support Services

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Do you need support?

Technical support

Any question?

Contact US

Do you need support?

Technical support

Any question?

Contact US